Need new service or customer service?
To order new service, change existing service, or other service related requests and concerns, contact a Customer Care Professional by phone at 1-800-COMCAST (1-800-266-2278) or visit Comcast on line at www.comcast.com.
Comcast Store:
Should you wish to exchange, return cable equipment, or make a payment, a facility is located at 2766 E. Bidwell St., #600, Folsom, CA 95630. map
Business hours are as follows:
Monday through Saturday: 9 a.m. to 6:00 p.m.
Where do I send my payment?
Mail payments to: Comcast, P.O. Box 34878, Seattle, WA 98124-1878. Payments may also be paid in person during business hours at the Folsom location listed above. A payment drop box is located outside in front of the store for payments made after hours.
Having a Problem With Cable?
For help with service or a billing issue, first call 1-800-COMCAST to resolve the issue. Document the conversation by writing down the date, time and name of the person you speak with. If further help is needed to establish resolution of the issue, call 916-614-3217.
Leave your name, service address, and your daytime call back phone number(s).
What’s on Comcast Channels?
To view the Comcast Channel Lineup,
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