Submit Complaint

Submit a CC&R Complaint

The District takes your complaint very seriously. The District strives to timely resolve complaints. We may need additional information from you to investigate the complaint, so your contact information is important. Your personal information is confidential and will not be shared with the public. Anonymous complaints will not be investigated. The nature of the complaint determines the priority level of urgency to assist the District with managing the volume of complaints received. Please view the PRIORITY LEVELS approved by the Board of Directors.


Please Note:  The CSD is enforcing CC&Rs and following up on complaints received, however, to protect the safety of the staff and residents we will only be following up on cases that can be viewed from the street. CSD staff are not permitted to enter a resident's home or rear yard.

Date of Complaint:


Your Name(*):


Your Address:


Your Phone:


Your E-mail(*):


Nature of Complaint(*):


Alleged Violator Name:


Alleged Violator Address:


Please upload picture(s) of the alleged violation.


The following steps are taken in pursuing compliance.

Investigation of CC&R Violations - When the CC&R Compliance Representative receives a complaint regarding an apparent CC&R violation, or observes a possible violation, the following steps are taken:

Determines which CC&R provision(s) applies to the parcel and subdivision unit.
Performs a visual inspection before taking further action.

Warning Notice – If the CC&R Compliance Representative determines that a property owner is engaging in conduct or activity or has created a condition which reasonably appears to be a violation of the CC&Rs applicable to the owner's property. The Officer will first issue a Warning Notice to both the recorded owner of the property and current resident if different from the owner requesting compliance within fourteen (14) days of the date of the Warning Notice.

1st Notice of Violation – If the resident and/or property owner fail to comply with the Warning Notice, CC&R Compliance Representative issues a 1st Notice of Violation to the resident and property owner requesting compliance within ten (10) days of the date of the 1st Notice of Violation.

2nd Notice of Violation – If the resident and/or property owner fail to comply with the 1st Notice of Violation, CC&R Compliance Representative issues a second notice to the resident and property owner advising them if they do not comply within ten (10) days of the date of the 2nd Notice of Violation, a hearing will be scheduled.

Notice of Hearing – If the resident and property owner fail to comply with the Warning Notice, 1st Notice of Violation, and 2nd Notice of Violation, the CC&R Compliance Representative issues a Notice of Hearing, via first-class mail, stating the violation and informs the resident and property owner of the District's intent to hold a hearing before the CC&R Citizens Advisory Committee at a specified date, time and place, postmarked not less than ten (10) days following the date of the Notice of Hearing.

Hearing Procedure – Hearings are conducted in open session. The chairperson of the CC&R Advisory Committee opens the hearing and allows a reasonable time for all testimony. If the Committee concurs with the allegation that a violation exists, the recommendation to initiate a Third & Final Notice of Violation is forwarded to the District Board by the Compliance Representative.

Legal notification of Third and Final Notice of Violation – By a motion of the Board of Directors, a demand letter is sent to the property owner and current resident by the District's legal counsel. This letter puts the property owner and current resident on notice that legal action for further non-compliance will be pursued.

The District's legal costs to pursue litigation must be paid by the property owner(s) named in the lawsuit.