The El Dorado Hills Community Services District (EDH CSD) provides and manages a franchise agreement with Comcast Cable to provide cable television services to most areas within the boundaries of the El Dorado Hills Community Services District. AT&T cable is provided to El Dorado Hills residents through a franchise managed by the State of California.


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Need new service or customer service?
To order new service, change existing service, or other service related requests and concerns, contact a Customer Care Professional by phone at 1-800-COMCAST (1-800-266-2278) or visit Comcast on line at www.comcast.com.

Comcast Store:
Should you wish to exchange, return cable equipment, or make a payment, a facility is located at 2766 E. Bidwell St., #600, Folsom, CA 95630. map
Business hours are as follows:
Monday through Saturday: 9 a.m. to 6:00 p.m.

Where do I send my payment?
Mail payments to: Comcast, P.O. Box 34878, Seattle, WA 98124-1878. Payments may also be paid in person during business hours at the Folsom location listed above. a payment drop box is located outside in front of the store for payments made after hours.

Having a Problem With Cable?
For help with service or a billing issue, first call 1-800-COMCAST to resolve the issue. Document the conversation by writing down the date, time and name of the person you speak with.  If further help is needed to establish resolution of the issue, call 916-614-3208. 
Leave your name, service address, and your daytime call back phone number(s). 

What’s on Comcast Channels?
To view the Comcast Channel Lineup,

1. Log on to www.comcast.com
2. Find “TV Programming ”
3. Click on “Channel Lineup” 
4. From "TV Programming"
   you can also choose "What's On" ,
   • Enter your Zip code "95762"
   • Choose one of the "Placerville Choices" a TV
     program guide will appear.
   • Choose your cable package that you’ve subscribed to and your channel line up will appear.   

EDH CSD’s Channel Line-Up
The District is allowed to operate up to four access channels. Currently the El Dorado Hills CSD operates two channels.

Channel  Content
Local government info; currently passes through Sac Metro Channel 14 This is the first EDH CSD channel to broadcast.  It is a government information channel and it currently passes through Sac Metro 14 channel content, including Sacramento County and City, Folsom, Rancho Cordova, and Citrus Heights government information. 
  
Educational programming from Los Rios Community College system. This is the second CSD channel and is for educational programming and will air college classes from the Los Rios Community College system.  Classes from Folsom Lake College and the El Dorado Center will be on air for at home viewing between the hours of 9-10 am, 2-5 pm, and 5-10 pm, Monday through Friday.  When not airing Education, the channel will default to a very popular program, “Arts Alive”. “Arts Alive” airs when not airing Education.